These 3 folders cleaned up puts Outlook back in running shape again.

Gmail and its big sister Google Apps were not made for Outlook, so this is exactly why people have problems if they use Outlook.

Although Google does offer apps for syncing (for a fee), many of my clients still just use the IMAP settings and this is the cause of their problems.

I am starting to receive requests from people who want to ask me questions and want free answers.

I do not give free answers over email, only book appointments.

Im a nice person and all, but there are so many issues that I cant help until I am remoted in and recommend getting on my calendar.

If you use Gmail in Outlook and are on IMAP, its possible that your contacts and calendar entries in Outlook are in a cached OST file in your computer.

Most backup programs do not back up this file by default, you must select the directory its being stored.

OST files need to be converted to PST files to be opened in Outlook again.

I have found many clients with years of data in these very unsafe OST files.

If you want my help moving your entries to a safe PST file, we can schedule an appointment.

You will see a pattern here: I move a lot of email out of Outlook to a local PST file.

Clients tend to call me when it doesnt, and what I find is that their local copy of their Gmail in the Outlook profile is very large and corrupted.

What that means is that the profile in Outlook doesnt match what Gmail says on the server, and I have to fix that to make it match up.

What I do is create a new Outlook profile, bring down a good copy off the server, and let it sync and then match up.

Still, most of the time we have to move mail off the new profile as, of course, Gmail hoards email.

See 3 below.).

You may see the synchronizing at the bottom right of Outlook, a sure sign of problems starting.

Gmail uses a platform called IMAP (you can use POP if you want, the platform that does not synchronize) and IMAP is really a great way to have your email sync, but the issue most people have is that the more email you have and the larger your attachments are, the longer synchronizing takes for Outlook to sync with the Gmail server.

I can fix this, but how I fix it is by moving out all large emails to a local PST file and remove some IMAP folders from being subscribed by Outlook.

Click on the sign next to Gmail and you should see a set of folders.

The important folders are emails that Gmail deems as important.

I have tried to figure out how this works and I have never really figured it out other than its probably people you have emailed often and Gmail has it trained.

I usually start with sent items, as those are usually the easiest to move off the server.

Outlook For Mac And Gmail Sync Issues